Privacy Policy

Introduction

corelogicmute B.V. ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services.

This policy applies to all personal data processed by corelogicmute in connection with our software development services and website operations. By using our services or website, you consent to the data practices described in this policy.

Data Controller Information

The data controller for your personal information is:

Data Collection

The data we collect depends on how you interact with our services. We collect personal information that you provide directly to us, information we obtain automatically when you use our website, and information from third-party sources.

Information You Provide

When you contact us, request our services, or subscribe to our communications, we may collect:

• Name and contact details (email address, phone number, postal address)
• Company information and job title
• Project requirements and technical specifications
• Communication preferences and enquiry details
• Payment and billing information for contracted services

Information We Collect Automatically

When you visit our website, we automatically collect certain technical information:

• IP address, browser type, and operating system
• Pages visited, time spent on site, and referral sources
• Device information and screen resolution
• Cookies and similar tracking technologies (see our Cookie Policy)

How We Use Your Information

We use your personal data for legitimate business purposes and only as described in this policy. The primary ways how we use your information include:

Service Provision

• Responding to your enquiries and providing requested information
• Delivering software development services and technical support
• Processing payments and managing client accounts
• Communicating about project progress and service updates

Website Operations

• Improving website functionality and user experience
• Analysing website usage patterns and performance
• Ensuring website security and preventing fraud
• Customising content based on your preferences

Legal Compliance

We may process your data to comply with legal obligations, protect our rights, or respond to legal processes and government requests.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: When you have given clear consent for specific processing activities
• Contract Performance: When processing is necessary to provide our services
• Legitimate Interests: For business operations, website analytics, and security
• Legal Compliance: When required by law or regulation

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist with our operations (hosting, analytics, payment processing)
• Legal Requirements: When required by law, court order, or government authority
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• Protection of Rights: To protect our rights, property, or safety, or that of our clients

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Our standard data retention periods are:

• Contact Enquiries: 3 years from last contact
• Client Data: 7 years after project completion for legal and tax purposes
• Website Analytics: 26 months from collection
• Marketing Communications: Until you unsubscribe or withdraw consent

When personal data is no longer needed, we securely delete or anonymise it in accordance with our data retention schedule and applicable legal requirements.

Your Rights

Under GDPR and UK data protection laws, you have several rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for specific processing activities

To exercise any of these rights, please contact us at privacy@corelogicmute.world. We will respond to your request within one month, unless the request is complex, in which case we may extend this period by up to two months.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and staff training
• Secure hosting and backup systems
• Incident response and breach notification procedures

While we strive to protect your personal information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but will notify you and relevant authorities of any data breach as required by law.

International Data Transfers

corelogicmute is based in the Netherlands within the European Union. If we transfer your personal data outside the EU/EEA, we ensure appropriate safeguards are in place, such as:

• European Commission adequacy decisions
• Standard contractual clauses approved by the European Commission
• Binding corporate rules or certification schemes

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and analyse site usage. For detailed information about our use of cookies, including how to manage your preferences, please see our Cookie Policy.

Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or your local supervisory authority.